1. Do you offer international shipping?

Currently, we only offer shipping within the United States and Australia.

2. How long will it take for my order to be processed and shipped?

We typically process orders within 1-3 business days after payment confirmation. After processing, delivery times depend on the shipping method selected during checkout.

3. What are the available shipping methods, and how long does each take?

- We offer standard and express shipping options:
- Standard Shipping: Takes approximately 9 to 18 business days for delivery.
- Express Shipping: Takes about 5 to 8 business days for delivery.

4. How can I track my order?

- Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website.

5. Can I have my order delivered to a P.O. box?

No, we do not deliver to P.O. boxes. Please provide a physical mailing address for delivery.

6. Is a signature required upon delivery?

Some orders, particularly high-value items, may require a signature upon delivery for security purposes.

7. What should I do if my order is delayed?

While we strive to meet our estimated delivery times, unforeseen circumstances like weather events or carrier delays may affect delivery schedules. If your order experiences significant delays, please contact our customer support team, and we will assist you in resolving the issue.

8. Can I change my shipping address after I've placed an order?

To ensure the accuracy and security of your order, we recommend contacting our customer support team as soon as possible if you need to change your shipping address. We will do our best to assist you.

9. What do I do if I received a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer support team immediately. We will arrange for a replacement or refund as necessary.

10. How do I contact Snoozy Paws' customer support?

You can reach our friendly customer support team through the "Contact Us" page on our website or by emailing snoozypawsonlinestore@gmail.com. We are here to assist you with any questions or concerns.